For the fastest way to manage your account, download the app

· Check your bills

· Stay on top of your usage & export

· Manage payments

· Manage concessions

· & much more

Webchat

Average wait time:

00h 01m 08s

This contact method is best for:
· Sales queries
· Quick and simple issues

Phone

1300 937 686

Average wait time:

00h 00m 31s

Missed calls currently returned in < 3hrs
This contact method is best for:
· Emergencies / Connections

Email

hello@ovoenergy.com.au

Average response time:

01h 37m 00s

This contact method is best for:
· Intricate problems

Last updated: 19/04/2024

Typically updated weekly